Friday, October 10, 2008

The Subtle Path to Perfection

The past couple weeks I've been having many conversations with employees about career planning and their future growth. As I was thinking back and reflecting I noticed a recurring thing that was worth discussing.

Generally speaking, people tended to focus on the specific skills (or in this case technologies) as a means to differentiate and advance themselves. They pick an area of their behavior they want to work on and create a plan for how they might get better at such a thing. For instance, they might desire to work with a particular product, or in a particular industry. The more time they've spent and the more competent in their technical skills, they more they tend to look at the softer side. For instance, they might want to focus on leadership positions, or managing teams of a particular size. Regardless of their intent, they generally try to find a behavior or a skill that they can practice and demonstrate proficiency with. This is all well and good.

The slant I've been thinking about are those who are the more successful. Especially those of indeterminate specialty and generic capability. How do the mediocre continue to be successful and advance? How can they progress without ever refining specific behaviors and skills to a level superior of those around them? Simply put, they don't work on the skills, they work on their environment.

Inherently, the successful team leaders have demonstrated through their successes that it is less about personal ability, and more about the abilities of those they work with. By matching themselves with like-minded people, they increase their productivity, compensate for weaknesses, and enjoy more consistent performance. In the marketplace today, consistency is often worth more than risky potential regardless of promised returns.

To be clear, this isn't about delegation, or choosing team members or the usual obvious tripe. It is much less about how you manage downward and instead about how you manage your peers, customers, and those above you. Recognizing when an environment doesn't match your working style is certainly one part of a successful career path. Being aware when an organizational structural supports your ideals is another. The oldest tigers are the ones that don't just hunt well. They know how to avoid the traps as well as the over-populated areas of the jungle. They know how to back down from a fight, and when a territory no longer supports their needs.

None of us are perfect. But given a supportive organization structure, a means of interaction that supports our style, and responsibility that matches our accountability, even those with mediocre ability can be very successful.

Just look at McDonalds. Lowest skilled worker, a smooth organizational machine, and they deliver a consistent product.

So the next time you're thinking about which behavior of yours that you would like to perfect, spare a moment and look around at your environment. Consider if changing who you work for, or who you work with, might not unlock more of your potential and let the skills you do have, really shine.

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Wednesday, April 18, 2007

Morning, Noon, and Night

Do you ever have those moments when you realize that despite everything you've been telling yourself and all the guidelines you have in place, you have completely ended up somewhere you don't want to be?

Maybe it's a situation, or relationship, or just lost in Yonkers? Somehow, against everything you've been working for, you are faced with the inexplicable. The unavoidable, the inevitable.

Recently, I found myself explaining to someone that a process works as long as perform a certain routine morning, noon, and night. Which I meant in all seriousness, and was actually received without comment. It wasn't until my brain engaged that a realized what I was talking about.

The reality of the situation dawned on me without warning. Sort of like walking on the beach at night and the police helicopter comes hovering over and puts the spot-light on you. You can't run, you can't hide, you just stand there amidst the swirling wind, blind and helpless.

Now I didn't really believe I was getting off track before this day. Like a frog slowly boiled, the water temperature increased so slowly that by the time I realized how hot things were, I was already cooked.

Why don't my normal defenses catch this? Why is my otherwise useful rationale and reason seemingly incapable of catching these subtle deviations from the norm? I need a GPS, because my needle isn't pointing north anymore.

How do you ensure that you aren't losing your way, bit by little bit?

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